Policies

NAC Supply Return Policy:

  • Item must be returned within 14 Days
  • Refund will be given as Money Back

Our policy is 100% satisfaction guaranteed. If you are not satisfied with our products, you may return them for a refund of the item's purchase price minus shipping. *Items must be in their original packaging and be in saleable condition. Liquid products are non-refundable. Buyer is responsible for return shipping costs. Original shipping and handling fees are not refundable. Return address is NAC Supply, 27589 Concrete Drive. Ingleside, Illinois 60041 .

*Equipment that has been used is no longer in saleable condition. If certain components of the equipment are defective, NAC Supply reserves the right to replace individual parts or components to get the equipment in good working order. NAC Supply accepts responsibility for the shipping cost of replaced parts

Order Return / Cancellation Restocking Fee Policy:

Orders cancelled or returned after product has been shipped will incur a 20% restocking fee. Orders cancelled prior to shipping will not incur any extra fees and will be fully refunded..

Freight Damage & Missing Items:

  • Visually and physically inspect freight. Look for rips, tears, dents, or any visible damage. Note any damage on the Bill of Lading (BOL).
  • Verify that the piece count on the BOL matches the number of pieces unloaded. Note any missing packs on the BOL.
  • Document all issues on the BOL. Note any short or damaged packs and take pictures of all damaged items. Notify NAC Supply and send all pictures to sales@nacsupply.com.
  • Sign for delivery after all packages have been inspected and shortages or damage have been noted on the BOL. It is very important to note any damage on the BOL, as that will aid in damage claim filing.

*If damage or missing items are not noted on the BOL, NAC Supply will be unable to replace the items free of charge.

Sales Tax:

Seller charges sales tax for items shipped to: IL* (7%), WI* (5%), FL* (6%), MI* (6%), PA* (6%) and NC* (4.75%)

Conditions of Use:

Your use of our Internet site nacsupply.com is subject to these Terms of Use ("Terms"). We may modify these Terms at any time without notice to you by posting revised Terms on our sites. Your use of our sites constitutes your binding acceptance of these Terms, including any modifications that we make. Content on Our Site Our site includes a combination of content that we create and that our users create. You are solely responsible for all materials, whether publicly posted or privately transmitted, that you upload, post, email, transmit or otherwise make available on our sites ("Your Content"). You certify that you own all intellectual property rights in Your Content. You hereby grant us, our affiliates and our partners a worldwide, irrevocable, royalty-free, nonexclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, distribute and publish Your Content and subsequent versions of Your Content for the purposes of (I) displaying Your Content on our sites, (II) distributing Your Content, either electronically or via other media, to users seeking to download or otherwise acquire it, and/or (III) storing Your Content in a remote database accessible by end users. This license shall apply to the distribution and the storage of Your Content in any form, medium, or technology now known or later developed. Your Conduct on Our Site You agree not to post or transmit material that is knowingly false and/or defamatory, misleading, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening or invasive of a person's privacy; that otherwise violates any law; or that encourages conduct constituting a criminal offense

Privacy Policy:

Thank you for visiting nacsupply.com, the website of NAC Supply, Inc.. We respect your privacy and consider it an important element of our business. Our privacy policy is straightforward: We do not collect personal information about you when you visit our website(s) unless you volunteer to provide that information to us. This is broadly how we handle the information we gather. Information is Collected and Stored Automatically. If you visit our website just to browse, read pages or download information, but do not register for any of our services, we gather and store certain information about your visit automatically. This information cannot and does not identify you personally. The kind of information that is gathered automatically include the type of browser you are using (e.g. Netscape, Internet Explorer), the type of Operating System you are using (e.g. Windows or Mac OS) and the domain name of your Internet Service Provider, the date and time of your visit and the pages you visit. We sometimes use this non-personally identifiable information to improve our website(s) design, content and primarily to give you a better browsing experience. Personal Information Collected We collect personal information from you only if you provide it voluntarily. The types of personally identifiable information that may be collected by us include name, address, e-mail address and information about your interests in and use of various services. For example, you might submit your name and e-mail address to subscribe to our newsletters or to send us your feedback. The information you provide is not given or sold to any private organizations or private persons. Collection of Information by Third-Party Sites and Sponsors Our website(s) sometimes contain links to other websites whose privacy policies may be different to ours. Visitors should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

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